Why locks deserve a line on the moving list
Most moving lists cover utilities, mail, and furniture. Locks rarely appear until the evening of the first night, when someone discovers that the back door will not latch or that nobody knows how many keys exist. A few minutes of planning before the truck arrives can prevent a long, tense evening of problems.
The core issue is uncertainty. When you arrive at a new place, you inherit the key history of everyone who lived there before: previous owners, tenants, agents, cleaners, and contractors. You cannot see that history, and you cannot know which copies still exist. When you leave an old place, you hand over the same uncertainty to the next person.
A good lock checklist reduces that uncertainty and keeps you from being locked out during the busiest day of the year. It also gives the household a shared set of tasks, so one person does not carry the whole load. Treat it as a small project with a beginning, middle, and end.
There is also an emotional side. A move is stressful, and small frictions feel larger than they are. A key that fails on the first day, a door that sticks, or a lock nobody can explain can sour the arrival. Handling locks in advance is a way of protecting the good feeling that a new home should bring.
A week before: prepare the ground
Start by collecting the information you will need. Who is the contact at the new place: seller, landlord, property manager, association, or building front desk? Ask how keys and codes will be handed over, how many sets exist, and whether you are allowed to change or rekey locks. Requirements vary, so ask rather than assume.
If you are renting, check the lease for lock rules. Some require permission before any change, while others allow it as long as you leave the original hardware in place. If you are buying, your agent or the closing paperwork may describe what keys are included. For gated communities, ask who controls gate codes and fobs. See HOA and gated community lock questions for more.
Make a list of the doors at the new place if you can. Front, back, garage entry, side, patio, shed, mailbox, and any gates. Knowing the count lets you plan for keys and decide whether you want rekeying. The page on moving into a new home explains the general picture.
Write down names and numbers of the people involved, including the seller's agent, the property manager, and the association office, so you are not hunting for them on the day. Ask about quiet hours and elevator reservations if you live in a building, as those can limit when anyone can come and go with tools or equipment.
- Ask who holds keys at the new place and how many sets exist.
- Check the lease or association rules before planning any lock change.
- List every door, gate, mailbox, and outbuilding with a lock.
- Decide whether you want to rekey on or before move in.
- Plan where your own keys will be on the day, and who carries them.
Tell the dispatcher the Orlando area, what happened and what you are standing in front of, whether a door, a vehicle or a gate.
CallDeciding whether to rekey the new place
Rekeying changes which keys work in a lock, so every old copy becomes useless. For a new home, it is one of the most sensible steps you can take, because it resets the key count to what you hold. Many people schedule it for the day they get possession, before the first night. Our overview of how rekeying changes who can enter explains what changes.
If your plan includes replacing locks for style or security reasons, such as adding a smart lock or upgrading a front door set, the moving window is a convenient time. You already need new keys, and the house is empty or lightly furnished. Read move in lock changes for a view of what the work involves.
If you rent and cannot change the locks, ask the landlord whether they rekey between tenants and how many keys you will receive. Request that in writing. If they confirm a rekey has been done, note the date. It is a reasonable question and a normal part of tenancy.
If you plan to hire help, schedule it for the start of the day, before boxes block the doors. A lock that needs work is easier to handle in an empty room than in a house crammed with furniture. Ask what information the locksmith will need, and be ready to show proof of authority for the property.
On moving day: count and test
When you get the keys, count them. Compare the count with what you were told. Try each key in each lock, inside and out. Do not assume they all work. Test deadbolts and knob locks separately, and check that doors close and latch properly. A door that has to be slammed or lifted to lock is a problem to note now, not on a stormy night.
Walk the home with a purpose. Check windows that open, sliding doors, the garage entry, and any lock that looks loose or worn. A mismatch between keys and locks is common. Mark each key with a small tag using a code instead of an address. Keep a list of which key fits which door in a safe place.
Pay attention to the sliding glass door and the garage entry. They are often overlooked and can be weak points. The guides on sliding glass door lock basics and garage entry door lock basics describe what to look for and what to ask about.
Take photos of each lock and door as you test them. A short set of pictures serves as a record if the previous owner or tenant left damage, and it is a handy reference when you describe a problem on the phone. Date the photos by simply taking them on moving day, and keep them in an album on your phone.
Keep your own keys safe during the chaos
Moving day often involves many people in and out: movers, helpers, friends, delivery staff. Doors stay propped open and keys pass from hand to hand. Decide in advance who holds the working keys, and avoid scattering them. Keep a small ring on your person, not in a box that might vanish into a truck.
If movers need access, give them the door open and supervise, rather than handing over a key. If you must lend one, note who has it and collect it at the end. Do not leave keys on a counter, in a car, or in an unlocked bag where anyone could pick them up. Small precautions protect you from a lot of regret.
At the end of the day, count again. Make sure all keys are accounted for, doors are locked, and nothing is left hanging on a hook near an open window. A short walk through before bed is a calming habit that helps the new home feel like your own.
If you hire movers who arrive with a crew you have never met, remember that they are strangers in your home for a few hours. That is normal and usually fine, but it is another reason to keep valuables, documents, and the main key ring on your person and out of the truck.
Leaving the old place: hand over cleanly
If you are leaving a home, return or hand over all keys as agreed. Collect keys from everyone who has them: family, cleaners, neighbors, dog walkers. Take stock of garage remotes, gate fobs, mailbox keys, and shed padlocks. Write down what you return and when, and keep a copy of any receipt or message confirming it.
If you own the home and are selling, think about what the buyer needs. Leave all keys, remotes, and codes together, with a note that identifies each. If you have smart locks, remove personal codes and reset the device according to the manufacturer, or ensure the new owner knows how to do so. Do not leave your account logged in.
For rentals, a thorough handover protects your deposit and your peace of mind. Property managers may use a checklist of their own, and key handover checklist for managers shows the kind of information they track. Having your own record keeps the conversation factual.
A final tip for sellers and departing tenants: take a photo of the empty home with the doors closed, as a record of how you left it. If any question comes up later about damage or missing items, you have a record that shows the doors and locks in their final state.
What to do with the old keys once you have moved
It is tempting to toss the old ring into a drawer and forget it. Resist. Old keys can have value as a record, but they can also pose risk if they end up in the wrong hands. Decide whether each key is to be returned, kept, or discarded. Keys that no longer fit any lock you use can usually be disposed of, but think about what they might open.
Keys to a place you no longer control, such as a former apartment, should be returned to the landlord or property manager. Do not keep them as souvenirs. Keys to a place you still own, such as a storage unit, belong on your active ring or in a labeled spot. For more guidance, see what to do with old keys after a move.
If you have copies you made yourself, track those too. A copy given to a friend or relative remains a copy, and it should either be returned or its holder noted. A tidy key situation at the end of a move is part of a clean start.
Do not forget the small stuff that gets missed: the mailbox key, the pool gate latch, the storage cage, the bike room, and the key to the water meter box. These little locks are easy to lose track of, and their keys tend to end up on the wrong ring. Gather them in a labeled bag as part of your handover.
The first night and the first week
On the first night, check that every door is locked before bed. Test the deadbolt, the knob lock, and any secondary locks. If you have a smart or keypad lock, set your own code and remove any default codes. Keep a flashlight handy in case a lock needs attention in the dark.
Within the first week, set up your spare key plan. Decide how many copies you need and where they will live. Our guide on where to keep a spare key safely offers ideas that avoid the classic hiding spots. Test the spare in the lock to confirm it works.
Watch for small signs that a lock needs attention: a key that sticks, a bolt that does not extend fully, a door that rubs. In the hot, humid Florida months, wood doors can swell and metal can expand. Fix small issues early. A short call to describe the symptom is often enough to decide the next step.
If you are renting a place short term, such as a furnished stay while you wait for a closing, ask how access is managed. Some use lockboxes, some use codes, and some use keys passed along. Treat the stay with the same care you would your own home, and return any key or code exactly as agreed.
Special cases: condos, apartments, and vacation homes
In condos and apartments, the building may control some doors and entries. Front desks, lobby gates, mailbox rooms, and parking gates may have their own keys, fobs, or codes. Ask what you will receive and how to replace lost items. Do not assume that a lock change on your unit includes the building's shared doors.
If your new place is a vacation home or a seasonal residence, plan for the periods when you are away. Decide who has access, how guests will enter, and what happens after a storm. A seasonal home needs a clear key plan because nobody is around to notice a problem. Consider smart or keypad options with proper backups.
If the move involves a business, such as an office or shop, the checklist expands to key control, master systems, and staff access. The commercial locksmith section covers related topics. Record who holds each key from day one.
When you have settled in, take ten minutes to write down what you learned. Which doors needed work, which keys were missing, and who you called. That small note is a gift to your future self and to anyone else who lives there later.
When something goes wrong on moving day
If you are locked out, a key does not work, or a lock refuses to turn, stay calm. Do not force it. Keep the movers or helpers informed, and find a safe, shaded place to wait. Call and describe the situation, the location, and the door. Ownership or authority is checked first, then the work and price are explained before work begins.
Have documents ready: a lease, a closing statement, or a letter from the owner. Boxes and chaos make paperwork hard to find, so keep a folder with your move documents at the top of an easy bag. Photos on your phone can serve if the paper is buried.
If a lock was damaged by the previous occupant or in the move, take photos and tell the owner or manager right away. Note the date. The contact page is the place to reach the team and describe a problem.
Keep this checklist somewhere you can find it again, because the same questions return every time a household changes. A move, a new roommate, a long trip, or a new vehicle all raise some version of who has a key and which doors need attention. Treat the list as a living page and update it as you learn how your own home behaves through the seasons.
If something on the list feels too big to tackle alone, say so and ask. A short conversation with someone who handles locks every day often turns a vague worry into a clear next step, and moving is a good moment to ask because everything is already in motion.
Questions people ask
Should I rekey a new home before moving in?
Many people do, because it resets the key count to the keys you hold and removes the uncertainty about past owners, tenants, and contractors. Doing it before the first night is convenient. If you rent, ask the landlord first, since rules about lock changes vary.
How many keys should I receive when I move in?
There is no set number, so ask the seller, landlord, or manager how many sets exist and compare that with what you are given. Test each key in each lock. If the count seems low, ask about spares, and consider adding copies after confirming the keys work properly.
Who should hold the keys during a move?
Keep a small working ring on your person or with one trusted household member. Let movers in through an open door instead of handing over keys. If you must lend one, note who has it and collect it at the end of the day.
What if my landlord will not let me change the locks?
Ask whether they rekey between tenants and how many keys you will receive, and get the answer in writing. You can still improve security in other ways, such as checking strike plates and keeping a careful key list. Do not make changes that the lease forbids.
What should I do with the keys to my old home?
Return them to the landlord, manager, or new owner as agreed, and keep a record of what you handed over and when. Collect keys from anyone you gave copies to. Do not keep keys to a place you no longer control.
Is moving day a good time to add a smart lock?
It can be, because the house is easy to access and you need new keys anyway. Still, think through batteries, backup keys, and door fit first. Rentals may restrict changes. A calm read through the questions in our smart lock guide helps you decide before you buy.